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AVG Remote Installation Problem
Cannot Log In
The problem could be caused by insufficient access rights on target PC. For the remote installation it is required that target PC's local administrator's account is used to install AVG remotely, in domain networks it is recommended to use domain administrator account.

If the operating system of target PC is Windows XP, check following (and modify if it does not correspond):

Start->Settings->Control Panel-> Administrative tools->Local Security Policy-> Security settings -> Local Policies -> Security Options -> Network Access: sharing and security model Policy-> for local accounts

default value : local users authenticate as guests

new value : local users authenticate as themselves

To prove this, open Start-Run item on source computer and enter path

\\<target_machine_name>\C$. Example : \\tester\c$ .

Then press enter. Open Winnt folder and try to save any file in there. If this is not possible, you do not have access to the C drive on target machine.

 
 
Ports used by Remote Installation
If you use a firewalls in your network, you need to allow communication on following ports to install remotely:

1) Ping (ICMP type 0 - Incomming echo request) - required to find a remote station in the network.

2) Microsoft Files and Printers Sharing (TCP ports 139, 445 and UDP ports 137,138) - required to copy AvgAgent tool on the remote computer using Admin$ sharing.

3) RPC: Remote Procedure Call (TCP and UDP port 135) - required to launch AvgAgent service on the target PC.

4) Communication on TCP port number 6150 for AVG S-Tool and AvgAgent common communication. Using this port AVG S-Tool controls the AvgAgent tool and passes him installation files of AVG.

 
 
 
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