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SMTP Configuration Errors

Why can't I send email when I know my software is configured correctly?

If you are having trouble connecting to your email account, first make sure you have set up SMTP Relay in your email account. Please contact you account administrator to verify this setting is turned on.

Be default, your SMTP Relay is limited to a certain number of relays per day. This is called your Daily SMTP Relay Limit. This limit is different for each account type. Deluxe accounts usually have 250, where Premier accounts usually have 1000.

Can I Bypass SMTP Relay?

Depending on your ISP, yes you can. Some ISP's, however, restrict you from sending out email through any other server but there own. In this case you will have no other alternative but to use their SMTP server settings. For your convenience, we have listed several local SMTP server settings for some of the local ISP's. If your ISP is not listed here, you will need to contact them to get your correct settings.

VistaNet.net mail.vistanet.net*
Earthlink smtp.earthlink.net
  smtpauth.earthlink.net*
StratoNet mail.strato.net
  smtp.strato.net
HTN mail.htn.net

* Requires additional authentication.

 
 
 
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