The new United PC Customer Portal is where you can view and manage certain aspects of your United PC Account. You can request service, check the status of current work orders, and view the status of recurring services such as maintenance plans and web services. You can also view your payment history and print and pay invoices. Let’s take a quick look at how to perform some of the basic functions of the Customer Portal.
How do I log into the Customer Portal?
To log into our Customer Portal, simply click on the “My Portal” tab on the top menu of our website. You can also go to https://payments.united-pc.com/. Once you arrive at the home page to the Customer Portal, you will see the login window (see image). Insert your billing email address and password. If you can’t remember your password or if you haven’t set one yet, click on the “Register – Forgot Password” link to register or reset your password.
How do I Register/Reset My Account Password?
To register or reset your account password, first go to the Customer Portal login page and click on the “Register – Forgot Password” link. You will then be sent to the account register/reset password screen. Simply insert the email address associated with your account and click on the “Register – Reset Password” button. Your email address must match the billing email address that we have on file for your account(s). Once confirmed, you will receive an email with a new randomly generated password. Please change this password!
If you are still having issues logging into our Customer Portal, please call (863) 402-1717 for assistance.
How can I verify my account information?
To verify your account information, also known as your billing contact information, you must first log into your account by going to our Customer Portal login page and signing on to your account. Once signed in you will be presented with the Customer Portal Home page. This is were you will see a summary of messages, unpaid invoices and open work orders associated with your account. From the menu bar at the top of the screen, click on the Account button. A drop down menu will appear. Click on the Your Info option in the drop down menu. This will take you to the Your Info screen. Please verify your name, address, telephone numbers and email address. For security reasons we do not allow customers to modify their own information. You will need to Contact Us to make this change.
You can also reset your password from this screen. To do so, simply scroll down to the section labeled Change Your Password. Enter your new password in the box labeled Password. Use the Password Strength meter to determine your passwords complexity. We recommend a password that makes the password strength meter turn green. Once you are satisfied with your new password, make a note of it and then click on the “Update” button.