Step #1: Launch Settings

If you have re-arranged your home screen and Settings is not readily visible, you may swipe right and begin typing “Settings” into Spotlight to launch the app.

Step #2: Add the Email Account

In the Settings app, navigate to Mail, and then tap on Accounts. Tap on Add Account to begin the process of adding your new account.

NOTE: If the account that you are trying to add already exists, please STOP. The instructions are for adding a new account. Existing accounts will need to skip to Step #5 in these instructions.

Step #3: Select the Account Type

On the Add Account screen, select the last option, Other. On the Other screen, tap on Add Mail Account.

Step #4: Configure General Account Settings

Fill out your basic account information:

  • Name should be your name as you want it to appear in emails that you send.
  • Email should be your full email address.
  • Password is the email account’s password.
  • Description is the name you want displayed for the account in your Mail app.
  • Once you have filled out the necessary information, tap Next.

Step #5: Configure Advanced Account Settings

Now complete the Advanced Account Settings:

NOTE: For existing accounts you will need to change all of the information below in order to get your email account to send and receive new messages on the new server names. Please contact your account administrator if you have any issues or questions with these instructions.

  • Account Type (This cannot be changed for existing accounts)
    • IMAP or POP (Generally, IMAP is recommended on mobile devices due to its ability to keep email in sync across multiple devices [desktop, laptop, phones and tablets].)
  • Incoming Mail Server
    • Host Name:
    • User Name:
    • Password: Your email account password.
  • Outgoing Mail Server
    • Host Name:
    • User Name:
    • Password: Your email account password.