Managed IT Services in Central Florida
Warm (Attended) Transfer Places the current call on hold and initiates a call with the transfer destination to confirm whether the call is wanted or not. The two calls are then merged together. While on an active call, press the Transfer key. Dial the internal extension or external number (you can also use a speed Read More …
Credit memos, credits and refunds can be confusing, so we’ve provided information that will help explain the differences and how to apply them. Sometimes, a user enters the wrong type of transaction. If that is the case, you may need to delete the transaction and re-enter appropriately. Note: If you create a credit memo and Read More …
“Be sure to use a strong password” is advice we all constantly see online. Here’s how to create a strong password — and, more importantly, how to actually remember it. Using a password manager helps here, as it can create strong passwords and remember them for you. But, even if you use a password manager, Read More …
Outlook maintains a “nickname” list that is used by both the automatic name checking and the AutoCompletion features. The nickname list is automatically compiled as you address email messages. If the nickname cache becomes corrupt, Outlook may not be able to identify recipients, may offer incorrect recipients, may send to an incorrect or old email Read More …
It seems that sometime in the past couple of months a popular remote control software was compromised. TeamViewer, used by many remote support companies (except United PC), was compromised. Ultimately TeamViewer accounts were broken into and the remote “hacker” was then able to access all of the TeamViewer connected devices and remote control them. What Read More …
There is a long standing “problem” between Outlook and Internet email – Outlook uses a proprietary email format that only Outlook and Exchange (and a few other clients, including gmail) can decipher. When the recipient doesn’t use Outlook, they get a plain text message and an attachment named winmail.dat. Additionally, the attachment icon may be Read More …
You may encounter errors if your firewall blocks Internet access needed for specific QuickBooks programs or files. Updating your firewall to the latest release may resolve the issue or you may need to manually configure your firewall software. To manually configure your firewall settings you will need the following ports opened up. QuickBooks 2020: 8019, XXXXX QuickBooks Read More …
Sometimes it is necessary to change your email address password. For whatever reason, when this becomes necessary go to “http://mailboxes.mydomain.com” (replace “mydomain.com” with your own domain name). Once there, you will be presented with a logon screen like this: Log in with your existing email account name and password. Once you have successfully logged in, Read More …
Don’t want the Windows 10 Upgrade? Getting tired of it constantly asking you to install? Microsoft delivered this notification through a program which is installed through Windows update. The upgrade assistant is named GWX.exe in C:\Windows\System32\GWX. KB3035583 – Update enables additional capabilities for Windows Update notifications in Windows 8.1 and Windows 7 SP1 If you Read More …
You can track consignment sales made, how much you have paid out to consignors, and see a report of these figures. There are five basic steps to this procedure Set up your consignors as vendors/suppliers and classes Create separate income accounts for tracking the consignment sales Set up the consignment item and tie to the consignment income Read More …
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